Questions About Our Practice?

All of our therapists offer remote sessions and some therapists provide in-person sessions within Toronto, Ontario.

While we do not provide direct billing services, we do provide our clients with insurance-submittable receipts at the end of each session. Please keep in mind that clients always remain responsible for the cost of their sessions so it is important to check before booking that your insurance provider covers services for Registered Psychotherapists or Registered Social Workers depending on the designation of the therapist you are looking to book with.

Our fees range from $50 - $275 per session, depending upon therapist and if it's a session for an individual or a couple. See each therapist's profile for their fees.

We are unfortunately not able to offer a sliding scale at this time.

We accept credit cards, debit cards, and e-transfers.

Cancellations made within 48 business hours of the appointment time will be charged, barring true emergencies that are considered on a case-by-case basis. In order to avoid being charged for any cancellations please let us know ahead of the 48 business hour cancellation period.

If you do not attend a scheduled session, even in cases where you may have forgot about the appointment we will still need to charge for the appointment. The exceptions to this are true emergencies that are considered on a case-by-case basis.

There is free parking available behind the building, as well as street parking on Palm Drive.

Yes! We offer online booking that will allow you to see each therapist's availability for both consultations and full sessions, and you can choose a time slot that fits into your schedule. We only allow bookings online that are at least 48 hours out, so if you need a session within 48 hours, contact us at the office.

Our online booking software does have the ability to sign up for a waitlist for your therapist.

When therapists join the College of Registered Psychotherapists of Ontario, they initially need to register as Registered Psychotherapist (Qualifying) until they get a specific number of hours of experience and supervision hours. Therapists who are Registered Psychotherapist (Qualifying) are licensed and typically will be covered by insurance like other Registered Psychotherapists (although its always a good idea to verify insurance coverage with your provider!). The two main real-world effects this has for the therapist as it relates to client-facing work are a) the need to display the word (Qualifying) in their title and b) the need to maintain ongoing supervision with an experienced clinical supervisor (which is also recommended for all therapists at all stages of experience). For more information on this title and the accompanying requirements you can visit: https://www.crpo.ca/new-members-registered-psychotherapist-qualifying/

Our student therapists are currently offering free counselling for a limited number of sessions. When you book with one of our student therapists, you will be able to access five free counselling sessions with them at no cost at all. At the conclusion of the block of five sessions you can choose to continue counselling sessions with the student therapist at low-cost rates of $50 per session. If you are not able to continue with your student therapist at those rates, please let us know. In cases of financial need and hardship, we may be able to extend your free counselling sessions beyond the block of five sessions (we are only able to offer a limited number of such spots at this time). For any further questions, contact our team!

At our practice we currently have affiliation agreements with Universities including Yorkville University and the Wurzweiler School of Social Work. As part of our affiliation agreements, we take on Master's level student therapists from these programs to join our team as practicum student therapists and contribute to their training to become licensed therapists. Students join our team for approximately 8-month terms and participate in a variety of roles including providing office administrative and booking support as well as providing free and low cost counselling to clients.

Our students receive ongoing training from a number of sources including typically their faculty and university curriculum, external supervision, and group supervision and clinical support from our practice director Shlomo Radcliffe, MA, RP, CAMS-II.

If you are receiving free or low cost counselling from one of our students, it is important to be aware that your ability to work with them at this rate is limited to the time that they are a student with us, which is typically an 8 month term. However, we won't leave you high and dry! Typically, there are a number of options once a student graduates:

Option 1) Continuing with Your Therapist at a Discounted Rate

Frequently, our students will join our team as licensed therapists once they graduate. If this occurs, you would have the option to continue working with your therapist at our practice. While the rates for sessions with new clients would typically be the same as our average rate for fully licensed clinicans, we do provide the option to continue with your therapist at a discounted rate that may sometimes be navigated to be a sliding scale arrangement.

Option 2) Continuing with a New Student at the Same Rate

As we currently take on new students each semester, you would also have the option to continue with one of our new students at the same free or low cost rates as you were seeing the previous student therapist at. With your consent we can even arrange a consult and transition meeting for you and your old and new therapists.

Option 3) Referral Options

If you don't wish to or are unable to continue with either of the above options we would also be happy to provide additional referral options outside of our clinic as needed.

We receive a number of referrals for anger management work for court or lawyer recommended purposes. It's important to know that we do not set the specific amount of sessions that you will need to complete. Instead, we recommend that you consult with your lawyer to determine what number of sessions is required or recommended for your specific case.

If you need a therapist written letter to confirm that you have completed anger management sessions, please be aware that the fee for this is $60 for our basic anger management letter. This letter contains what is needed for the vast majority of people including a summary of how many sessions you've completed, what the goals of the session were, and a description of the basic content and focus of the work completed. If you have specific requirements or require a more detailed letter than our standard letter, we may need to bill per time spent on the custom letter. Please speak with your therapist about this.

Please note that at this time, sessions are by appointment only. We do not currently offer drop in sessions. Also, please be aware that in order to book a session, you need to contact our office at admin@angerandanxiety.com or (289) 801 - 4133 or use our online booking portal at https://sra.janeapp.com/ . Our office booking staff do not keep regular in person hours at present and so dropping by the office in person to book an appointment is not currently an option for appointment booking.